My tree didn't sprout, what to do?

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• Do the tree kits require a temperature controlled environment?

  Tree kits should be kept in a cool dry environment. 

• When and how to transplant my tree?

  You can keep the tree growing from the cup or pouch until it outgrows it. But if you'd like, you can repot it as well to a bigger container. You can get soil from a nursery nearby, you can also purchase organic potting mixes online.

• Can the tree kits become moldy or diseased?

   If the tree kits are kept in a cool dry environment, this will not happen. If you see mold developing once the trees have grown, check out this help article for advice on what to do.

• White fungus near the roots, tree is limp. What to do?

  That is clearly "damping off".  It is a fungus that attacks the stem of the plant right at the surface.  Usually from being very wet and no air movement around the plant. Moist air harbors the pathogen. There's nothing we can do to save your tree as ...

• Could the tree kits introduce bugs, what measures are taken to ensure pest control?

  These are not live plants, so there is no risk of pests to start with. Once the tree starts growing, there might be a risk of pests. You can apply organic pesticides to prevent from pest attacks. Please consult with your local nursery on the best ...